Privacy Policy

This Privacy Policy explains how Indgrocart LLC ("Indgrocart," "we," "us," or "our") collects, uses, discloses, and protects personal information when you access or use the Indgrocart website, mobile applications, and related services (collectively, the "Platform").

This Policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), where applicable.

1. Scope

This Privacy Policy applies to personal information collected from:

• Buyers
• Sellers
• Delivery Partners
• Website and app visitors

It does not apply to information collected by Sellers or Delivery Partners outside the Platform.

2. Information We Collect

We may collect the following categories of personal information:

2.1 Identifiers

• Name
• Email address
• Phone number
• Account login credentials
• IP address
• Device identifiers

2.2 Commercial Information

• Order history
• Products purchased or listed
• Payment transaction references (payment details are processed by third-party payment processors)

2.3 Location Data

• Delivery addresses
• Approximate location derived from IP address

2.4 Professional or Business Information (Sellers & Delivery Partners)

• Business name and address
• Tax identification information (EIN or SSN, where required)
• Licenses and permits

2.5 Usage Data

• Log data
• Pages viewed
• App interactions
• Device and browser information

3. How We Use Information

We use personal information to:

• Operate and maintain the Platform
• Facilitate transactions between Buyers and Sellers
• Process payments and settlements
• Provide customer support
• Verify identities and prevent fraud
• Comply with legal and regulatory obligations
• Improve Platform functionality and user experience
• Send transactional or service-related communications

4. How We Share Information

We may share personal information with:

• Sellers (order and delivery details)
• Delivery Partners (delivery-related information)
• Payment processors and financial institutions
• Service providers (hosting, analytics, communications)
• Government authorities when required by law

We do not sell personal information for monetary consideration.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Authenticate users
• Remember preferences
• Analyze Platform usage

You may control cookies through your browser settings; however, disabling cookies may affect Platform functionality.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Policy
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights (U.S.)

Depending on your state of residence, you may have the right to:

• Know what personal information we collect and how it is used
• Request access to or deletion of your personal information
• Correct inaccurate personal information
• Opt out of certain data sharing practices, where applicable
• Not be discriminated against for exercising your privacy rights

California Residents (CCPA/CPRA)

California residents have the right to:

• Request disclosure of collected personal information
• Request deletion or correction of personal information
• Limit the use of sensitive personal information

To exercise your rights, see Section 11 below.

9. Children's Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

11. Exercising Your Rights

You may submit privacy requests by contacting us at:

We may verify your identity before processing requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Platform with a revised "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: